Speak to a Representative:

1-800-603-0652 (TTY: 711)

8 am - 8 pm Monday through Friday
 

Getting a flu shot?
Know before you go!

Complaints

To file a complaint with Martin's Point Generations Advantage:

Call 1-866-544-7504 (TTY: 711)
8am to 8pm, Sun - Sat, October 1 - February 14
8am to 8pm, Mon-Fri, February 15 - September 30.

Fax a written complaint to 207-828-7874.
You may also mail your complaint to:
Martin's Point Generations Advantage
ATTN: Member Services - Grievances
PO Box 8832
Portland, ME 04101-5040


You may also file a complaint with Medicare directly.  


If you suspect Fraud, Waste or Abuse, please call the Martin's Point Hotline at 1-800-297-8616.