Speak to a Representative:

Call Me

1-800-603-0652
(TTY: 711)

October 1 - February 14
8 am-8 pm  Seven days a week

February 15 - September 30
8 am-8 pm  Monday through Friday

Complaints

To file a complaint with Martin's Point Generations Advantage:
Call 1-866-544-7504 (TTY: 711)
October 1 - February 14
8am to 8pm, Seven days a week
February 15 - September 30.
8am to 8pm, Monday-Friday
Fax a written complaint to 207-828-7874.
You may also mail your complaint to:
Martin's Point Generations Advantage
ATTN: Member Services - Grievances
PO Box 8832
Portland, ME 04101-5040


You may also file a complaint with Medicare directly.  


If you suspect Fraud, Waste or Abuse, please call the Martin's Point Hotline at:
1-800-297-8616.