Have a question about Generations Advantage?

Interested in joining? Call our Sales Team:

1-800-603-0652 (TTY: 711)

Current Generations Advantage members

If you have a question about your premium bill or your benefits, or a general question, call your Service Team: 1-866-544-7504 (TTY: 711)
We’re available by phone 8 am–8 pm, seven days a week from October 1 to March 31; and Monday through Friday the rest of the year.

Visit us in person!

Generations Advantage administrative offices
891 Washington Avenue
Portland, ME 04103
Walk-in hours: 8 am to 4 pm, Monday-Friday

Need to contact a Martin’s Point doctor or provider’s office?

Visit our Health Care Center contact page

Need to mail something to Generations Advantage, click here.

Need to contact a Pharmacy, click here.

Looking to provide feedback concerning your Generations Advantage plans or member experience?

To file a complaint with Martin's Point Generations Advantage:
Call Member Services at 1-866-544-7504 (TTY: 711)
Available 8 am–8 pm, seven days a week from October 1 to March 31; and Monday through Friday the rest of the year.

Fax a written complaint: 1-207-828-7874

Mail your complaint to:
Martin's Point Generations Advantage
ATTN: Member Services - Grievances
PO Box 9746
Portland, ME 04101-5040

You may also file a complaint with Medicare directly

If you suspect Fraud, Waste or Abuse, please call the Martin's Point Hotline at: 1-800-297-8616.

Please be aware that e-mail communication can be intercepted in transmission or misdirected. Please do not include personal health related information or other sensitive information to us through this link; instead consider communicating any sensitive information by telephone, fax, or mail.

For New Generations Advantage Broker Inquiries, please email MPBroker@martinspoint.org