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Each year the federal agency that administers Medicare – the Centers for Medicare & Medicaid Services – rates all Medicare Advantage plans on quality and performance. A 5-star rating is the highest rating possible from Medicare.

These ratings help our members and other Medicare beneficiaries know how good a job our plan is doing. You can use these Star Ratings to compare our plans' performance to other plans' performance using the Medicare Plan Finder tool.  

HMO Plans - Overall Rating

For 2020, our Generations Advantage Prime (HMO-POS), Value Plus (HMO), Value (HMO), and Focus DC (HMO SNP) plans received a 4.5-Star Overall Rating from Medicare. Only five plans earned 4.5 Stars or above in Maine and New Hampshire!
4.5 Stars

LPPO Plan - Overall Rating

For 2020, our Generations Advantage Select (LPPO) plan earned a 5-Star Overall Rating from Medicare—one of only two plans to earn 5 Stars in Maine and New Hampshire11

RPPO Plan - Overall Rating

For 2020, our Generations Advantage Flex (RPPO) plan is too new to be rated.


Member Experience Ratings

5 Stars Drug Plan Customer Service - All Plans

5 Stars Member Experience with Health Plan - All Plans

5 Stars Member Experience with Drug Plan - HMO Plans

5 Stars Drug Safety and Accuracy of Drug Pricing – All Plans

For more rating information on the Generations Advantage Prime, Value Plus, Value, and Focus DC plans.

For rating information on the Generations Advantage Select plan.

1 Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

Contract #H5591 (Generations Advantage Prime, Value Plus, Value, and Focus DC) earned 5-stars in 2019. Contract #H1365 (Generations Advantage Select) earned 4.5 stars in 2019. Contract #R0802 (Generations Advantage Flex) is too new to be measured for 2019.

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